ORDERING AND GENERAL
I recently made a major change to the ordering process. I am no longer employing a 3rd party fulfillment service to print my work and will be using a local professional lab instead. I've worked with this lab for years-- they are experts at what they do and consistently turn out a great product.
If you would like, after placing your order, you can also send me an email ([email protected]) alerting me to your order so that I can personally shepherd it through the ordering, printing, and shipping process. This is an option but not required. I believe this personal touch will allow for greater satisfaction all the way around.
Checking Out: On the payment page you can either check out as a Registered Client or skip this step and "Check Out as Guest".
Print Size and Cropping
My photographs are shot digitally with an aspect ratio of 2 x 3. Printing therefore is preferable most of the time in the following sizes:
6 x 9
8 x 12
10 x 15
12 x 18
16 x 24
20 x 30
24 x 36
Using these dimensions allows me to maintain the integrity of the subject matter, the visual perspective, and the composition of the image as I originally conceived of it and shot it.
If for whatever reason you prefer standard sizes (those typically associated with film products-- such as 5 x 7, 8 x 10, 11 x 14, etc.), you will have the option to crop your prints accordingly using the crop tool once you've clicked on the "BUY" button.
One more thing: If you want a print in one of my original sizes (with the aspect ration 2:3), but would like to be able to put the image in a standard size frame (e.g. 5 x 7, 8 x 10, etc.), let me know in an email. Sometimes it's is possible to print the original size image on standard size paper (with a white border) that will easily fit a standard size frame.
If you prefer a print size not offered in the price list, please contact me by email. I will be happy to accommodate your size preferences whenever possible.
Sometimes an image looks cool on a mug, a tee shirt, canvas, etc. I do not usually provide such items, but if you are interested in an image on something other than photographic paper, let me know, and I will do my best to accommodate you. Although not my normal routine, this is in no way an imposition. I would be happy to provide it if I can.
I use Paypal services to manage all payment transactions. You can now use Paypal to process credit cards, debit cards, or your own Paypal account when making purchases. Simply press the Paypal payment button when you reach that stage in the ordering process and it will take you through the steps to process your choice of payment method. If you must use a different payment service, just let me know. With any other questions please feel free to drop me an email.
CHARITABLE, FUND RAISING, AND SPECIAL DISCOUNT PROGRAMS
If your order falls into one of these categories, please be aware that there is no opportunity during the ordering process to note this. So, if you order a print through one of these non-profit/fund raising charity programs, please send me an email with your name, identifying information, and the name of the program or charity so that I can process your order accordingly. Thank you.
Join Email List
Once you sign into the site at the opening Visitor Sign-In prompt, your email address will automatically be added to my mailing list. In addition, if you choose, you can also use the Login button at the bottom of the Home Page to Register with the site. Otherwise, or to add someone else's name to my mailing list, simply go to the "Contact and Email" page, send me an email with your name and address and I will gladly add it to my address book.
NOTE: I only send unsolicited emails when showcasing new images or when announcing a show.
(If you would like to have your name removed from my email list, please notify me and will delete it.)
Customer Satisfaction Guarantee
Image quality is the essence of a good photograph. It is my intention to provide you with the highest quality products and to guarantee your complete satisfaction. A photograph hanging on a wall should bring you pleasure every time it comes into view.
When you order a photograph online, variations in the way browsers and monitors display these images may occur. It is my desire for you to be fully satisfied with the photographs you purchase. If you are dissatisfied for any reason I will gladly reprint any image that does not meet your expectations. The full purchase price of your order will be refunded if your complete satisfaction cannot be achieved.
If you have questions about any of the images before you make a purchase, feel free to contact me. I will be happy to answer any inquiries about the images or the ordering process. You can find my email address on the contact page.
Teaching and Consulting
Opportunities are available for individual photography lessons or business consultations. I am happy to work with children and adults. If you have any questions about the services I provide and/or the pricing of my services, please feel free to contact me. Just drop me an email. I respond to all inquiries.
LINKS TO MY ONLINE ARTICLES
Travel to Merida and the Yucatan: http://www.yucatanliving.com/editorial/coming-home-to-merida-for-the-first-time
Richie Havens Memorial, Woodstock, NY: http://www.chestnuthilllocal.com/2013/09/27/richie-havens-soars-to-new-heights/
(If interested, review the interesting comments about the memorial and watch the video posted at the end.)
FRIENDS and AFFILIATIONS
ART and MUSIC COMMUNITIES
James Wilbat: http://www.wilbatglass.com
Richard C. Thomas: https://www.facebook.com/richard.c.thomas.5
Kreso Cavlovic: https://www.facebook.com/kcavlovic
InLiquid Art and Design: http://inliquid.org/
Center for Fine Art Photography: http://www.c4fap.org/
Charities and Non-Profit Affiliations
Chestnut Hill Meals on Wheels (CHMOW)